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Frequently Asked Questions

Services

What services does TechSmart offer?

We offer six core services: Technology Solutions, Recruitment, Payroll Management, Compliance Services, Staffing Solutions and Sales Force Automation — spanning field execution capabilities like retail audits, merchandising and dealer loyalty.

Can we engage TechSmart for a single service, or only as a full package?

Either — clients often start with one service, such as payroll or staffing, and expand into others as the relationship grows.

Which industries do you specialise in?

Mobile & handsets, telecom, FMCG, retail, logistics, pharma, manufacturing, IT/ITES and consumer durables are our most active sectors, though our processes adapt to most industries with field or distributed teams.

Staffing & Recruitment

How quickly can you deploy a field team?

Timelines depend on scale and geography, but regional sourcing networks typically allow deployment within a few weeks of mandate confirmation.

Are staffed associates on TechSmart's payroll?

Yes — every deployed associate is payrolled and covered by statutory compliance directly by TechSmart.

Can you support hiring in a new city we're launching in?

Yes, this is one of our most common mandates — our sourcing networks activate quickly in new geographies.

Payroll & Compliance

What statutory filings do you manage?

Provident Fund, ESI, professional tax and TDS are managed as standard, along with POSH and contract-labour compliance where applicable.

Do you provide an employee self-service portal?

Yes, employees can access payslips, Form 16 and investment declarations, and raise queries directly.

How do you handle multi-state compliance differences?

Our compliance team tracks state-specific labour law, minimum wage and shops & establishment requirements as part of every mandate.

Working with us

How is pricing determined?

Pricing depends on service mix, headcount and geography — share your requirements through our contact form for an accurate quote.

Do you offer a single point of contact across services?

Yes, each client is assigned an account team that coordinates across whichever services are in scope.

How can I apply for a role at TechSmart?

Visit our Careers page to browse open roles and submit an application directly.

Still have questions?

Contact Support
NOVATechSmart AI Assistant