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ESC

Built to run your workforce like enterprise infrastructure

Our Story

TechSmart began by solving one problem well: putting reliable, compliant field talent on the ground for brands that needed national coverage fast. That focus on execution — not just headcount — is still what defines us.

Today we run six connected service lines: recruitment, payroll, compliance, staffing, technology and sales force automation. Enterprise clients use us as a single accountable partner instead of stitching together five vendors.

We employ between 16,000 and 20,000 people across office and field roles, with active operations across 28 States & UTs.

Values

Accountability

We own outcomes end to end — one partner, not a chain of subcontractors.

Compliance-first

Every mandate is built on statutory correctness, not shortcuts.

Technology-backed

Our platforms turn field activity into data you can act on.

People-centred

Associates are our product; we invest in training and welfare.

Excellence

We deliver the best in every engagement.

Innovation

Tech-driven solutions that keep us ahead.

Leadership

Raj Kumar Sabharwal

Raj Kumar Sabharwal

Founder & Managing Director
Poonam Sabharwal

Poonam Sabharwal

Chief Executive Officer
Tara Chand Prasad

Tara Chand Prasad

Director, Strategy & Operations
Pooja Sabharwal

Pooja Sabharwal

Chief Financial Officer
Anshu Gupta

Anshu Gupta

Finance Head

Our Journey

At a Glance

  • HQ: Delhi
  • Workforce: 16K-20K+
  • Sector: FMCG/Retail
  • Presence: 28 States & UTs
2013 – 2015

Inception & Tech Foundation

Founded to cater to evolving market needs, establishing a technology-driven vertical for managing retail manpower and field operations.

2016 – 2018

Mobile & Telecom Leadership

Emerged as a top-rated agency by partnering with leading mobile handset and telecom brands, introducing tech innovations across field-forces.

2019 – 2021

Retail Space & Branding

Expanded services into complete retail branding — signage, GSB, ISB, dealer loyalty programmes, and on-ground mystery audits nationwide.

2022 – 2024

FMCG & Global Vision

Entered the FMCG sector with manpower and retail execution expertise, while setting up operational processes to venture into global markets.

2025 – Present

Multi-Sector Excellence at Scale

Leading manpower and retail solutions partner managing 10,000+ field associates across Mobile, Telecom, Electronics, and FMCG nationwide.

Leading Across Sectors — a trusted manpower and retail solutions partner across Mobile, Consumer Electronics (CE) and FMCG, delivering service excellence, innovation and sustainable growth.

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